Learning Subjects
Communication Skills
Decision & Creative Thinking
Delegation Skills
Managing Meetings
Planning Techniques
Presentation Skills
Problem Solving
Team Briefing
Time Management
Writing Skills
ISM Certificate in Business Communication
Communication Skills
Programme Introduction Reference Manual Learning Objectives

Success in business very often rests largely on an ability to communicate. Whether verbal, written, or visual means are used communication skills have many possible objectives - for instance, to pass on instructions and requests, ask questions, offer criticisms, generate and evaluate ideas, or to present findings and results. Improved communication skills will make a significant impact on performance.

It is not sufficient that individuals realise enlightenment in their undertaking, if their understanding / results cannot be communicated effectively and steered through the decision making process.
Programme IntroductionReference Manual Learning Objectives
Our workshops contribute credits for generic Management Qualifications as awarded by
the Institute of Leadership & Management (ILM) - when blended with the underpinning knowledge on
our Distant Learning System - HRD Online - click here for a brief overview
Investor in PeopleilmInstitute of Commercial ManagementChartered Management InstituteChartered Institute of Personnel and Development
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