• What is communication
• Barriers to communication
• Improving your communication skills
• Listening skills
• Body language
• Questioning skills
• Transactional analysis
• Understanding behaviour
• Awareness
• Building interpersonalrelationships

All our Communication Skills and Supervisor Training Courses are:

• Designed to satisfy organisational and participant learningrequirements
• Levelled to stretch and challenge the participant
• Modulised with supporting self study assignments
• Sized to meet the required learning depth
• Linked to situational analysis