By the end of this supervisor training decision making course, participants will be able to:

• describe the concept of decision thinking as a vital prerequisite to effective decision making
• recognise the four stages of decision thinking
• value the benefit of managing a "thinking team" in addition to a "doing team"
• describe the difference between different types of thinking, e.g., lateral, creative
• use creative thinking techniques to solve problems
• explain why decisions, once made, cannot be left but need constant monitoring and re-evaluation
• appraise risk analysis techniques and use quantitative and qualitative methods to helpminimise risk taking
• broaden their view of the value of intangible, socialand human inputs into the decision making process