The Institute for Supervision and Management is a UK Professional Institute and Awarding body specialises in providing supervisor training. ISM Quality Assured supervisor training gives confidence that through ISM audits each learning programme will be expertly delivered and with consistency.

All the ISM's Supervisor Training Courses are customised to meet your specific learning objectives - for more information on the ISM and certified supervisor training programmes see www.managementqualifications.co.uk

This Certificate is offered as a bespoke supervisor training programme, i.e. whilst the duration of 7 days is fixed, course time will be scheduled over the certificates learning objectives in accordance with participants knowledge and experience, learning requirements and time management constraints.

Participants will receive an ISM certificate (that can display your company logo), free promotional photographs/articles in the Modern Management magazine with its 100,000 readers, one year's free magazines and membership of the ISM.

Certificate in Business Communication

This supervisor training certificate combines subjects from our personal skills training portfolio to develop participants capability across a range of communication skills and processes covering a variety of communication situations.

This supervisor training certificate recognises that at the heart of effective human resource management and a result orientated culture is business communication skills. Without effective communication skills businesses can never achieve their mission, can never be competitive, can never harness and direct the energies of their people, i.e., can never be successful. Whether verbal, written, or visual means, in one to one, one to many, using the telephone, electronic media, the internet, etc., improved communication skills will make a profound impact on resource consumption, performance and result expectation.

Reference Manual Content

This supervisor training manual can be tailored to meet your needs.