Learning Subjects
Communication Skills
Decision & Creative Thinking
Delegation Skills
Managing Meetings
Planning Techniques
Presentation Skills
Problem Solving
Team Briefing
Time Management
Writing Skills
ISM Certificate in Business Communication
Managing Meetings
Programme Introduction Reference Manual Learning Objectives

Unlike face to face oral communication, where participants retain some control by being the focus of local attention during a personal and private contact; and written communication, where the individual is protected by time and distance; participation in meetings often involves unstructured dialogue, aggressive and defensive postures, deliberate attempts to block, deflect, pass "the buck", etc.

Attendance in and managing meetings is often a frustrating experience! With behaviours visible to all, to retain composure and realise effective results during such a "public" ordeal requires a combination of proactive, structured management and reactive opportunism, without which the only result could be ruined relationships!
Programme IntroductionReference Manual Learning Objectives
Our workshops contribute credits for generic Management Qualifications as awarded by
the Institute of Leadership & Management (ILM) - when blended with the underpinning knowledge on
our Distant Learning System - HRD Online - click here for a brief overview
Investor in PeopleilmInstitute of Commercial ManagementChartered Management InstituteChartered Institute of Personnel and Development
© 2005 The HRD Group - All rights reserved. Home | Who we are | Sitemap | Bookmark Us | Feedback | Request Info
Website design & developed by www.stercodigitex.com