Unlike
face to face oral communication, where participants retain some control by being
the focus of local attention during a personal and private contact; and written
communication, where the individual is protected by time and distance; participation
in meetings often involves unstructured dialogue, aggressive
and defensive postures, deliberate attempts to block, deflect, pass "the buck",
etc. Attendance in and managing meetings is often a frustrating
experience! With behaviours visible to all, to retain composure and realise effective
results during such a "public" ordeal requires a combination of proactive, structured
management and reactive opportunism, without which the only result could be ruined
relationships! |