Learning Subjects
Communication Skills
Decision & Creative Thinking
Delegation Skills
Managing Meetings
Planning Techniques
Presentation Skills
Problem Solving
Team Briefing
Time Management
Writing Skills
ISM Certificate in Business Communication
Managing Meetings
Programme Introduction Reference Manual Learning Objectives
  • The purpose of meeting
  • Limiting meeting frequency
  • Style of meeting
  • Constructing the agenda
  • Who to invite and why
  • Making meetings work
  • Myths about participation
  • Minute writing
  • Starting the meeting
  • Premature solutions
  • Problem solving techniques
  • Under / Over participation
  • Deadlock & obstacles to progress
  • Audience interpretation
  • Actioning
  • Follow up
Our workshops contribute credits for generic Management Qualifications as awarded by
the Institute of Leadership & Management (ILM) - when blended with the underpinning knowledge on
our Distant Learning System - HRD Online - click here for a brief overview
Investor in PeopleilmInstitute of Commercial ManagementChartered Management InstituteChartered Institute of Personnel and Development
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