Learning Subjects
Communication Skills
Decision & Creative Thinking
Delegation Skills
Managing Meetings
Planning Techniques
Presentation Skills
Problem Solving
Team Briefing
Time Management
Writing Skills
ISM Certificate in Business Communication
Problem Solving
Programme Introduction Reference Manual Learning Objectives

By the end of the problem solving course participants will be able to:

  • Analyse the causes and effects of problems
  • Predict and prevent problems when converting objectives into plans
  • Assess the impact of problems and classify their priority
  • Identify, specify and evaluate alternative courses of action or solutions
  • Consult and participate with others in problem solving
  • Use structured problem solving techniques
Our workshops contribute credits for generic Management Qualifications as awarded by
the Institute of Leadership & Management (ILM) - when blended with the underpinning knowledge on
our Distant Learning System - HRD Online - click here for a brief overview
Investor in PeopleilmInstitute of Commercial ManagementChartered Management InstituteChartered Institute of Personnel and Development
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