Learning Subjects
Communication Skills
Decision & Creative Thinking
Delegation Skills
Managing Meetings
Planning Techniques
Presentation Skills
Problem Solving
Team Briefing
Time Management
Writing Skills
ISM Certificate in Business Communication
Problem Solving
Programme Introduction Reference Manual Learning Objectives
  • Problem definition
  • The Kepner-Tregoe method
  • Other analysis methods
  • Decision making in the real world
  • De Bono's view on makingdecisions
  • Leadership decision making

This supervisor training manual can be extended to cover thinking skills including:

  • Lateral thinking
  • Creative thinking
  • Brainstorming
  • Decision thinking

The problem solving course can be designed to satisfy different problem scenarios, resulting in a comprehensive supervisor training reference manual being developed to suit your specific needs.

The primary aim of this two day problem solving programme is to promote knowledge and skills for participants to be able, with confidence, to prevent problems arising, but in the event that they do, to plot the best course of action to manage them effectively.

Our workshops contribute credits for generic Management Qualifications as awarded by
the Institute of Leadership & Management (ILM) - when blended with the underpinning knowledge on
our Distant Learning System - HRD Online - click here for a brief overview
Investor in PeopleilmInstitute of Commercial ManagementChartered Management InstituteChartered Institute of Personnel and Development
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