The
essence of team briefing is to channel corporate communications,
e.g., policies, strategies, operating performance, prospects, standards, behavioural
issues, market conditions, corporate strengths and weaknesses etc. The team briefing
process underlines the importance of the leader, raises morale and gives a sense
of common purpose to the team. However, the success of team briefing
largely depends on the enthusiasm and ability of the 'briefers', rather than on
the design of the system. This
two day team briefing Supervisor Training Course will explore the concepts
and benefits but above all it is designed to give participants the necessary practical
skills to maximise process benefits.
The Supervisor Training Course will
address the practical issues of how to conduct team briefing
sessions. It starts with an examination of what team briefing is and why it is
so important. It will consider how to make team briefing
relevant, how to prepare, how it should be implemented and managed, what it should
discuss, when and how often. As team briefing should be viewed as an
investment the Supervisor Training Course will also consider what returns, how
they can be measured and what value they will represent, particularly in the context
of team building. This Supervisor Training Course will allocate some
quiet time to allow participants to develop a team briefing session to be delivered
to fellow course participants. Participants will be shown how to set the scene
to minimise interference. Added to this is the importance of understanding both
their own and team members reactions to a team briefing session. This aspect aims
to acquaint participants with the physical, emotional and mental aspects of the
team brieifng process. To make team briefing effective needs meticulous attention
to detail, self discipline, thorough planning and preparation, and realistic and
relevant information. In
the delivery participants are reminded that successful team briefing outcomes
will also depend upon creating a participative and problem resolution environment,
with recognition and appreciation of accomplishments and achievements. Also
central to team briefing outcomes is the ability to give and receive feedback
and information without criticism. The result will be an effective supervisor
training programme.
The course concludes with participants delivering a
team briefing session to fellow course members. These team
briefing sessions are followed by review, evaluation and feedback
from their peers and tutor. These reviews will enable a tutor led surgery to equip
individuals with skill enhancement where required, for example, in assertiveness,
communication, presentation, audience and meeting
management skills, etc. |